Here at Curtis Helms Insurance, we always aim to help you get the coverage you need to protect your vehicle, home, or business. We also understand, however, that not every insurance agency has their clients’ best interests at heart. If you are starting to have doubts about your current agency, keep reading this article to get more information on whether it’s time to look for a new one. Our team will go over three signs that your current insurance agency is not the best option to help you make informed decisions about your future.
- It’s Hard to Get Customer Support. One sign that you should consider switching to a new insurance agency can be found in the quality of your current agency’s customer support–for example, if calling the support line feels like an ordeal and requires you to wait for an unreasonable length of time, you should switch to a company that respects the value of your time.
- The Agency is Behind the Times. Another indicator that you need a new insurance agency is your current company being demonstrably behind the times. There are multiple examples of this failure to stay competitive, but the most glaring one in our experience is a lack of a website or a lack of useful web tools. In this decidedly digital age, there is no excuse for this behavior.
- You’re Not Satisfied with Your Coverage. A third sign that you should switch insurance agencies is being unhappy with your coverage. While you could explore other options within your current agency, often you’ll get better deals by switching providers altogether.